Privacy Policy

1. Introduction

Dnipro LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers, carriers, vendors, website visitors, and business partners.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our services, communicate with us, or visit our website.

2. Information We Collect

3. How We Use Information

We may use collected information to:

• Provide freight forwarding and logistics services
• Arrange transportation and delivery of shipments
• Process payments and invoices
• Communicate regarding shipments and customer support
• Comply with legal and regulatory obligations
• Improve our services and website
• Prevent fraud and unauthorized activity
• Maintain business records

4. Sharing of Information

We may share information with:

• Transportation carriers
• Customs brokers
• Government agencies and regulatory authorities
• Insurance providers
• Service providers assisting our operations
• Legal advisors and auditors

5. Data Retention

We retain personal and shipment information only for as long as necessary to:

• Fulfill contractual obligations
• Maintain business records
• Comply with legal and tax requirements
• Resolve disputes and enforce agreements

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze traffic and usage patterns
• Enhance user experience

Users may adjust browser settings to refuse cookies, although some website features may not function properly.

8. Your Rights

Depending on applicable law, you may have rights to:

• Access personal information
• Correct inaccurate information
• Request deletion of information
• Restrict or object to certain processing
• Request data portability

To exercise these rights, contact us using the information below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our services are intended for business and commercial purposes and are not directed to individuals under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.

12. SMS/Text Message Communications

Consent to Receive Text Messages

By providing your mobile phone number to Dnipro LLC, you consent to receive SMS and MMS text messages regarding:

• Shipment updates and tracking notifications
• Pickup and delivery scheduling
• Customer service communications
• Billing and payment notifications
• Account-related notices
• Operational and service-related alerts

Message frequency may vary depending on your use of our services.

Marketing Communications

Where permitted by law and where you have provided separate consent, we may send promotional or marketing text messages regarding our services, special offers, and company updates. Consent to receive marketing text messages is not a condition of purchasing any service from Dnipro LLC.

Message and Data Rates

Message and data rates may apply according to your wireless carrier plan. Dnipro LLC is not responsible for any charges imposed by your mobile carrier.