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Delivery to Russia

Dear customer !

DNIPRO LLC has changed its pricing for services and reports that from the 25th of September 2017 will be following charges:

The storage of parcels at the post office in Russia is now 14 days !!!! Parcels that are not received during this time after acceptance at the post office are returned.
Financial responsibility for return and resending lies on the sender.

 

We draw your attention to the fact that from January 1, 2020, the rate of duty-free importation of goods for personal use in the Russian Federation will decrease.
New standards during one calendar month for one recipient should be an amount equivalent to 200 euros and (or) weight of 25 kg.

Please note that these standards do not affect the maximum weight allowed for shipping in one package.

 

Prices and delivery time:

DELIVERY OF INDIVIDUAL PARCELS FROM US TO RUSSIA

Shipping with delivery to Post Office

Sea
Price/lb Delivery Time
$ 2.19 $25.00 9-12 weeks

The minimum weight is 10 lb. Maximum weight 43 lb. The standard box size is 24x18x18 inches. The maximum length of the package is 42 inches (106 cm). The dimensions of the box according to the formula 2W + 2H + L should not exceed 260 cm (102 inches).

Аir
Price/lb Delivery Time
$2.89 $25.00 2-5 weeks

The minimum weight is 5 lb. Maximum weight 43 lb. The standard box size is 24x18x18 inches. The maximum length of the package is 42 inches (106 cm). The dimensions of the box according to the formula 2W + 2H + L should not exceed 260 cm (102 inches).

Sea Ru EMS
Price/lb Delivery to address Time
$3.09 $25.00 6-10 weeks

The minimum weight is 10 lb. Maximum weight 66 lb. The standard box size is 24x18x18 inches. The maximum length of the parcel is 55 inches (140 cm). The dimensions of the box according to the formula 2W + 2H + L should not exceed 270 cm (106 inches).

Air Ru EMS
Price/lb Delivery to address Time
$3.49 $25.00 10-20 days

The minimum weight is 5 lb. Maximum weight 66 lb. The standard box size is 24x18x18 inches. The maximum length of the parcel is 55 inches (140 cm). The dimensions of the box according to the formula 2W + 2H + L should not exceed 270 cm (106 inches).

 

DELIVERY FROM ONLINE STORES

You can use the convenient Delivery Calculator in your account under the Support tab, to calculate the cost of delivery

Shipping with delivery to Post Office

Sea
Price/lb Delivery Time
$ 2.30 $15.00 9-12 weeks

The minimum weight is 3 lb (1.36 kg). Maximum weight 43 lb. The standard box size is 24x18x18 inches. The maximum length of the package is 42 inches (106 cm). The dimensions of the box according to the formula 2W + 2H + L should not exceed 260 cm (102 inches).

Аir
Price/lb Delivery Time
$3.30 $15.00 2-5 weeks

The minimum weight is 3 lb (1.36 kg). Maximum weight 43 lb. The standard box size is 24x18x18 inches. The maximum length of the package is 42 inches (106 cm). The dimensions of the box according to the formula 2W + 2H + L should not exceed 260 cm (102 inches).

Shipping with delivery to addresses

Sea Ru EMS
Price/lb Delivery to address Time
$2.85 $15.00 6-10 weeks

The minimum weight is 3 lb (1.36 kg). Maximum weight 66 lb. The standard box size is 24x18x18 inches. The maximum length of the parcel is 55 inches (140 cm). The dimensions of the box according to the formula 2W + 2H + L should not exceed 270 cm (106 inches).

Air Ru EMS
Price/lb Delivery to address Time
$3.45 $15.00 10-20 days

The minimum weight is 3 lb (1.36 kg). Maximum weight 66 lb. The standard box size is 24x18x18 inches. The maximum length of the parcel is 55 inches (140 cm). The dimensions of the box according to the formula 2W + 2H + L should not exceed 270 cm (106 inches).

 

Express PickUp - only for customers who order products from online stores using an online account.

The fastest, most convenient form of delivery, and relatively cheap for light parcels.

Express PickUp - $ 4.77 per pound plus $ 7.5 per seat - pickup!

Parcels are delivered either to the “pick-up kiosks” or to the pick-up point.

Cost in kg - First kg - $ 18.0, each subsequent kg - $ 10.50.

Physical weight should not exceed 15 kg. In case you need to send a shipment weighing more than 15 kg, please contact dniprorus@gmail.com.

The calculation is based on volumetric weight. There is a limit on the size of the package.

A prerequisite is website links for purchased goods, tax number of the recipient and scan of the passport for the recipient in the customs documents.

The standard box size should not exceed 24x18x18 inches (60x45x45 cm).

If sending packages to the pick-up point, you can send boxes with other dimensions. Excel with all points and size limits for each pick-up location is https://pickpoint.ru/postamats/ below the map

ATTENTION! The customer is responsible for the choice of point, taking into account the dimensions of the package !!! Dimensions in excess of 24x18x18 may be charged for volumetric weight. Submit size requests to dniprorus@gmail.com.

In order to choose this type of shipment, the customer must add the recipient in the Recipients section twice: one time with the Address indicated for delivery via Pick point and select the point of pick-up of the parcel in his city, another with Address for customs documents. Checking the recipient's data may take 2-4 days.

1. What should the client do if, upon receipt of the parcel, was opened or damaged.If, at the time of receipt of the shipment, it is found in the pick-up kiosks that the package is damaged, the buyer must take a photo while taking the order and report it to us by e-mail dniprorus@gmail.com.

2. What should the customer do if the customer cannot pick up the package? If for some reason you cannot personally pick up your order at the pick-up kiosk or at the pick-up location, another person who you will entrust the receipt of your order, can do so.

To receive orders in pick-up kiosk, you must:

To receive orders at pick-up location, you must:

3. A short description of the mobile application (a convenient tool for managing deliveries)
A detailed description is on the website https://pickpoint.ru/services/
Thanks to the additional features of the PickPoint application, the buyer will be able to: